Jan jan Ardiente Posted June 30, 2022 Report Share Posted June 30, 2022 Can someone in Nitro support help me regard on activating my nitro account. Keeps on receiving error -24 on activation of Nitro Pro 12. Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 30, 2022 Official Nitronaut Report Share Posted June 30, 2022 Hello @Jan jan Ardiente Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Link to comment Share on other sites More sharing options...
Jan jan Ardiente Posted July 1, 2022 Author Report Share Posted July 1, 2022 12 hours ago, Leslie V said: Hello @Jan jan Ardiente Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Thank you for the fast response but I cannot locate the version you indicate (latest Nitro Pro 12 update (12.16.9.574)). The latest release version is Nitro Pro 12 update (12.16.6.574) February 2021. Link to comment Share on other sites More sharing options...
Jan jan Ardiente Posted July 11, 2022 Author Report Share Posted July 11, 2022 (edited) On 6/30/2022 at 11:15 PM, Leslie V said: Hello @Jan jan Ardiente Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Thank you for your help, It works for me Edited July 11, 2022 by Jan jan Ardiente wrong word Link to comment Share on other sites More sharing options...
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