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Error -24 during activation of Nitro Pro


Jan jan Ardiente
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Jan jan Ardiente

Can someone in Nitro support help me regard on activating my nitro account. Keeps on receiving error -24 on activation of Nitro Pro 12. Thank you

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Leslie V

Hello @Jan jan Ardiente

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps!
 

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Jan jan Ardiente
12 hours ago, Leslie V said:

Hello @Jan jan Ardiente

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps!
 

Thank you for the fast response but I cannot locate the version you indicate (latest Nitro Pro 12 update (12.16.9.574)).

The latest release version is Nitro Pro 12 update (12.16.6.574) February 2021.

 

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  • 2 weeks later...
Jan jan Ardiente
Posted (edited)
On 6/30/2022 at 11:15 PM, Leslie V said:

Hello @Jan jan Ardiente

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps!
 

Thank you for your help,

It works for me :)

Edited by Jan jan Ardiente
wrong word
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