Jump to content

Deactivation of Primary Installation | Hard Disk Malfunctioned


Eran Blecher
 Share

Recommended Posts

Eran Blecher

I recently had to do a clean-install of the OS on the disk where the primary installation was installed.
Since the disk had failed, I couldn't do a deactivation on time.
Therefore, now, when I come to install and active the program on the new OS, I get the message that I have reached the maximum number of installation allowed for my license.
Is there a way Nitro, from their end, can activate the primary installation?
Note: Since my initial post on the topic, back in 2019 (see above), I also purchased an upgrade to version 13.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Eran Blecher,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 13?

Thank you very much in advance and I am looking forward to hearing back from you.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Eran Blecher,

Thank you for the private message.

To further assist you, I just made an adjustment on your license, and to ensure you have the latest release, please use our offline English MSI packages below:

x64   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x86.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504958-xxyyzz-774281

Thank you for choosing Nitro and I hope this helps.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.