Philip Kuruvilla Posted July 4, 2022 Report Share Posted July 4, 2022 (edited) Hi, I wanted to upgrade Nitro from 12 (purchased through cleverbridge) to 13 and was unable to get my Serial number to work. I could not figure out how to attach a screenshot to this message so Below is copied and pasted from gonitro.com/support/upgrade exactly as it was entered: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Thanks, Phil K Edited July 4, 2022 by Leslie V Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 4, 2022 Official Nitronaut Report Share Posted July 4, 2022 Hi @Philip Kuruvilla Thanks for reaching out to us! I have made the necessary changes on our end. Can you please try upgrading again? https://gonitro.com/support/upgrade Link to comment Share on other sites More sharing options...
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