New PC reactivate my licence help please

[Chris Hawkins]

Hi

Im trying to recativate my licence as have moved PCs.

 

I have clicked on find licence and deactivated but cant reactivate

Heeeeelp please

[Leslie V]

Hello @Chris Hawkins

Thanks for reaching out to us!

Please send me your serial number so I can check. Can you also let me know what error message you're getting? A screenshot will be very helpful.

I look forward to your response.
 

[Chris Hawkins]

Sorry for delay. It is 

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Edited July 26, 2022 by Leslie V
Deleted Confidential Info

[Leslie V]

Hello Chris,

Thanks for sending your version 6 key. Please note that we no longer support Nitro Pro 6 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 6 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.