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Unable to activate 12.14.0.558 on new PC


Benjamin Kurtzer
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Benjamin Kurtzer

I keep getting error -24: Activation Error. According to your website, I am allowed two activations. I have an activation on my old PC, and am trying to activate on my new PC, but when I enter my serial number, I see the following:

Also, to make sure I'm using the correct version, please send me a link to download version 12.14.0.558

Version 12
Status Active
Number of Activations 0
Number of Activations Allowed 2
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  • Official Nitronaut
Leslie V

Hello @Benjamin Kurtzer

Thank you for posting on our Community Forums!

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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