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Nitro PDF Purchase invoice English language


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Dear Team 

We recently purchased Nitro pdf pro 13 & we got the invoice in Arabic form .We required the invoice in English language .Please assist us.

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  • Official Nitronaut
Allain Umailin

Hello @IT-Chicago,

Thank you for reaching out to us through our Community Forums!

After reaching out to CleverBridge (our 3rd party payment processor), I regret to inform you that they are unable to comply with your request to change the language invoice to English.

Since they are registered for VAT in the United Arab Emirates, they must comply with the tax law applicable there. This stipulates that invoices and other tax-relevant documents must be issued in the national language Arabic. Non-compliance with these requirements may result in severe fines.

With this, we ask for your understanding that we are not allowed to deviate from the legal requirements in the United Arab Emirates.

Should you have further questions related to this, you may reach out to their Customer Service by visiting https://support.cleverbridge.com/hc/en-us/requests/new# 

Thank you for choosing Nitro and I hope this helps.

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