Eva Davalos Posted July 15, 2022 Report Share Posted July 15, 2022 A computer that I previously used crashed, and I did not take note of the serial number for activation. I am now trying to activate on another computer, but am unable to since I do not have the information. I've tired using the self-help options to try to recover it on my own to no avail. How can I obtain my serial number? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 15, 2022 Official Nitronaut Report Share Posted July 15, 2022 Hello @Eva Davalos, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below: x64 https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x86.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504913-xxyyzz-286045 (complete key was sent you privately) Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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