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Serial Number assistance


Eva Davalos
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Eva Davalos

A computer that I previously used crashed, and I did not take note of the serial number for activation. 

I am now trying to activate on another computer, but am unable to since I do not have the information. 

I've tired using the self-help options to try to recover it on my own to no avail. 

How can I obtain my serial number? 

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Allain Umailin

Hello @Eva Davalos,

Thank you for reaching out to us through our Community Forums!

To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below:

x64   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x64.msi
x32   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x86.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504913-xxyyzz-286045 (complete key was sent you privately)

Thank you for choosing Nitro and I hope this helps.

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