zouma ouedraogo Posted July 15, 2022 Report Share Posted July 15, 2022 I have try to activate Nitro pro 13 and it says "License is not working". Then I checked on the portal and it says "Try valid serial number". I have tested all our licenses, same results. Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 15, 2022 Official Nitronaut Report Share Posted July 15, 2022 Hello @zouma ouedraogo, Thank you for reaching out to us through our Community Forums! I am afraid I am unable to find the purchase under your name or email address and in order to help you with your request, could you please provide the following information for me? -The full name and address of the purchaser -The email address used to purchase Nitro PDF Pro 13 -A copy of the order invoice and the serial numbers for the programs To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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