Carmen Blankenship Posted July 19, 2022 Report Share Posted July 19, 2022 (edited) I have seen on here that other people have the same issue and that some kind of adjustment had to be made. I have purchased Nitro Pro in May and was told the Nitro Sign feature was included and since today it no longer works. It say the trial has expired. Please help. My email is carmen@perfexxxyyzzlief.com Thank you Edited July 19, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 19, 2022 Official Nitronaut Report Share Posted July 19, 2022 Hello @Carmen Blankenship, Thank you for reaching out to us through our Community Forums! Nitro Sign was upgraded to Nitro Sign Essentials and is currently free when purchasing Nitro Pro and now currently running as a trial version to allow all users to send eSignature requests and we are planning to extend this promotion further out. For current features available with the free-bundled Nitro Sign Essentials, please refer to this article:https://kb.gonitro.com/knowledgebase#/search/cloud/000004914 At the moment, our product team have not determined an exact date of when the trial will end but we will send further communication through email with an update when one is available. With regard to your concern, we have made an adjustment on the affected account so please log out, close all the browsers, open a new browser and log in again. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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