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24: Activation Error


Olli Raugust
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Olli Raugust

I am trying to deactivate Nitro Pro on one computer so I can install it on my new computer. When I click deactivate in Nitro Pro, I get the -24: Activation Error notice.

Thanks for help

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  • Official Nitronaut
Allain Umailin

Hello @Olli Raugust,

Thank you for reaching out to us through our Community Forums!

We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial number of your Nitro Pro?

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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