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key and download

Denise Looney

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Denise Looney

Several years ago I purchased Nitro Pro and after updating to Windows 11 over the weekend I was not able to log in to my computer. Finally I had to reset the computer and of course it deleted Nitro. 

Now, I cannot find a place to download the software again and cannot create an issue ticket before I no longer have or cannot find the activation key. What can I do besides purchase again?

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  • Official Nitronaut
Reymund Oyong

Greetings @Denise Looney

Thank you for reaching out to us through our Community Forums!

Please provide the email address you use so we can search for the license purchase and serial number. I tried searching for a purchase record under the email address you used here in Community Forums, but I did not find one. 

Once we have the serial number, we can provide you the appropriate installer to install Nitro PDF Pro. 

Kind regards,

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