Johan Davel Posted July 27, 2022 Report Share Posted July 27, 2022 Hi, Bought Nitro Pro way back in 2012. The laptop where the license was installed crashed and unable to deactivate license as a result. Is there another way to deactivate the license in order to activate on my new laptop? Thanks, Joe Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 27, 2022 Official Nitronaut Report Share Posted July 27, 2022 Hello @Johan Davel Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Johan Davel Posted July 28, 2022 Author Report Share Posted July 28, 2022 (edited) Hi Leslie, Serial Number: Thanks, Johan Edited July 28, 2022 by Leslie V Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 28, 2022 Official Nitronaut Report Share Posted July 28, 2022 Hello Johan, This is a version 8 key. Please note that we no longer support Nitro Pro 8 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 8 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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