Jump to content

Lost Serial Numbers

Ryan McGrath

Recommended Posts

Ryan McGrath

Good afternoon, we have a couple of licenses tied to our account but urgently had to wipe our computers due to a data breach so we do not have the serial numbers to transfer to the new computers. Can someone please advise how to accomplish this?

Link to comment
Share on other sites

Hi I have lost my serial number. Can you please supply as I want to move the software to another computer. Also do I need a new licence to use on 2 computers under the same business email?



Edited by Leslie V
Deleted Confidential Info
Link to comment
Share on other sites

  • Official Nitronaut

Hi @Peter Hunt

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

If you did not purchase Nitro from our website and have the CD your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchased Nitro from a re-seller we will not have the information on our systems)

I look forward to hearing back from you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.