Transition from Smile Software (PDFPen family)

[Web Bixby]

I understand that as a previous PDFPen Pro user I need to register with Nitro to keep my software current.

What do I need to do?

The website and the knowledgebase have not been helpful.

Web Bixby

[Allain Umailin]

Hello @Web Bixby,

Thank you for reaching out to us through our Community Forums!

Looking at your account records, you purchased a 'PDFpenPro 13.x Office Pack (5 Users) Upgrade' and to update to 'Nitro PDF Pro for Mac' version, please refer to these steps:

1. Perform Software Update through System Preferences.

2. Install 'Nitro PDF Pro® for Mac' from  https://pdfpen.com/pdfpenpro/download/

3. Activate using the same license file 8917CB98-wwxxyyzz-wwxxyyzz-wwxxyyzz-8F05A689

4. Run our newly released Nitro Migration Assistant by download it through the following page: 

https://www.gonitro.com/pdfpen-to-nitro-migrator 

Thank you for choosing Nitro and I hope this helps.