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Error in activation" -24

Sander Ketelaar

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Sander Ketelaar

I am reinstalling Nitro Pro 11 on my desk top and get an error message with activation.

The error is quite cryptic "-24: error in activation". When I check the Activation status, it says:

Serial: my serial number ending on 2878

Version: 12

Status: Active

Number of activations: 0

Number of activations allowed: 2


How do I solve this?

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  • Official Nitronaut

Hello Sander,

The serial number you provided has been upgraded in June 2018.

Please install the latest Nitro Pro 12 update ( so you can reactivate successfully: 

Then activate with your Nitro Pro 12 serial number (I sent this to you via direct message)

I hope this helps. Let me know if you require anything else.

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