Sander Ketelaar Posted August 15, 2022 Report Share Posted August 15, 2022 I am reinstalling Nitro Pro 11 on my desk top and get an error message with activation. The error is quite cryptic "-24: error in activation". When I check the Activation status, it says: Serial: my serial number ending on 2878 Version: 12 Status: Active Number of activations: 0 Number of activations allowed: 2 How do I solve this? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 15, 2022 Official Nitronaut Report Share Posted August 15, 2022 Hello Sander, The serial number you provided has been upgraded in June 2018. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number (I sent this to you via direct message) I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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