Jump to content

Error in activation" -24


Sander Ketelaar

Recommended Posts

Sander Ketelaar

I am reinstalling Nitro Pro 11 on my desk top and get an error message with activation.

The error is quite cryptic "-24: error in activation". When I check the Activation status, it says:

Serial: my serial number ending on 2878

Version: 12

Status: Active

Number of activations: 0

Number of activations allowed: 2

 

How do I solve this?

Link to comment
Share on other sites

  • Official Nitronaut

Hello Sander,

The serial number you provided has been upgraded in June 2018.

Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number (I sent this to you via direct message)

I hope this helps. Let me know if you require anything else.
 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.