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CAN NO LONGER LOG INTO ACCOUNT


julian.m.degasperis@gmail.com
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julian.m.degasperis@gmail.com

Account was somehow logged out and i cannot sign in again, resetting password does not work. Please contact me - the account is under a different email from the one i am using on this forum (because i could not log in under that account)

Thank you

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  • Official Nitronaut
Leslie V

Hi Julian,

Thanks for reaching out to us! I am happy to assist you.

I sent you a direct message regarding this issue.

Cheers,

Leslie

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julian.m.degasperis@gmail.com

Hi - I am experiencing really poor customer support. Please keep this in mind when buying licenses for this product. The product is good, the customer service is non-existant. Not happy with my experience

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Leslie V

Hello Julian,

I have already sent a reset password link to the email you provided via direct message.

Please confirm if you haven't received the email.

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julian.m.degasperis@gmail.com

I have received it. However, i have signed in and it is showing "expired trial." I have purchased a license and been using the PDF program for over 1 year. 

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