Dina Blokland Posted August 21, 2022 Report Share Posted August 21, 2022 Hello, I changed my computer- wanted to download Nitro Pro -the pages just led me to: insert your serial number/ you already have upgraded. In any case, I cannot "deactivate" and therefore also not "activate" the upgrade. Could you please help me out? thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 22, 2022 Official Nitronaut Report Share Posted August 22, 2022 Hello @Dina Blokland, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below: x64 https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x86.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504990-xxyyzz-963458 Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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