Tommy Zittrauer Posted August 23, 2022 Report Share Posted August 23, 2022 I am trying to deactivate Nitro Pro on an old employee's computer. Each time I try I get -24:Activation Error. I need to uninstall it on one computer and install it on another computer for a new employee. It is Nitro Pro 12.0.0.112. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 23, 2022 Official Nitronaut Report Share Posted August 23, 2022 Hello @Tommy Zittrauer Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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