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Error in activation" -24 on Deactivation

Tommy Zittrauer

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Tommy Zittrauer

I am trying to deactivate Nitro Pro on an old employee's computer. Each time I try I get -24:Activation Error. I need to uninstall it on one computer and install it on another computer for a new employee. It is Nitro Pro


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  • Official Nitronaut

Hello @Tommy Zittrauer

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update ( so you can reactivate successfully: 

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.

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