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Error in activation" -24 on Deactivation


Tommy Zittrauer
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Tommy Zittrauer

I am trying to deactivate Nitro Pro on an old employee's computer. Each time I try I get -24:Activation Error. I need to uninstall it on one computer and install it on another computer for a new employee. It is Nitro Pro 12.0.0.112.

 

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Leslie V

Hello @Tommy Zittrauer

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

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