Claudia Leung Posted August 23, 2022 Report Share Posted August 23, 2022 keep receiving the error 401 when i try to open a new pdf. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 23, 2022 Official Nitronaut Report Share Posted August 23, 2022 Hello @Claudia Leung, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the following?: -The serial number of your Nitro Pro. To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. -Build of Nitro Pro are you working with. You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.XX.X.XXX, e.g. 12.16.9.574) or you can go to Control Panel > Programs and Features. Thank you very much in advance and I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
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