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Request Signature not working on Nitro Sign.

Tech Support

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Tech Support

Hi Support,

The request signature on Nitro sign Essential plan attached to our Nitro Pro license is not working.

The request signature page loads but them goes back to the default nitro sign home page. This is happening for all our subscribed users.

Find their emails below.****

Kindly help with swift resolution as this is affecting our business operations.

Kind regards.

Edited by Leslie V
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  • Official Nitronaut

Hello @Tech Support

Thank you for reaching out to us through our Community Forums!

Did you purchase the Nitro Productivity Platform® bundle? I am only able to see Nitro PDF Pro® purchased from our online store using the email address you are using.

Can you kindly send me the purchase invoice for your purchase so I can check? You can send me a direct message for this.

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