Irene Quan Posted September 2, 2022 Report Share Posted September 2, 2022 (edited) Hello, Our company has been using Nitro for a long time, but recently we've been having some issues. One of our employees cannot log in nor can she do a password reset to fix the issue. Can we get some assistance on this? Her email is Thank you, Edited September 2, 2022 by Leslie V Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 2, 2022 Official Nitronaut Report Share Posted September 2, 2022 Hello Irene, Thanks fo reaching out to us! I cannot locate an account under the email address you provided. Can you kindly confirm if this is the correct one? Link to comment Share on other sites More sharing options...
Irene Quan Posted September 2, 2022 Author Report Share Posted September 2, 2022 (edited) i have double checked, it was signed up with rebeca.********@ze.com Edited September 5, 2022 by Reymund G. Link to comment Share on other sites More sharing options...
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