richard khoury Posted September 4, 2022 Report Share Posted September 4, 2022 Hi, I had Nitro pro 10 and now i wanted to move it to a new computer, whenever i put my serial number i get ERROR 24, i did follow all the steps as mentioned to Deactivate , and when ever i re activate with my license i get the error code, any idea how to fix it since i raised several tickets and no one replied from support Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 5, 2022 Official Nitronaut Report Share Posted September 5, 2022 Hello @richard khoury Thanks for reaching out to us! I am happy to assist you. Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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