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pre-generated certificate is not popping up when attempting to activate


Kareem Usher

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Hello, my Nitro Pro just stop working. All tools completely stop even thought I'm signed in. I tried activating it but the pre-generated certificate is not popping up. 

Edited by Kareem Usher
typo
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  • Allain Umailin changed the title to pre-generated certificate is not popping up when attempting to activate
  • Official Nitronaut
Allain Umailin

Hello @Kareem Usher,

Thank you for reaching out to us through our Community Forums!

We are pleased to inform you that we have released recent builds that should address this reverting to the 'Expired Trial' issue so kindly update using the below direct installers for the most updated build:

x64   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x64.msi 
x32   https://downloads.gonitro.com/professional_13.67.0.45/en/retail/nitro_pro13_ba_x86.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504979-xxyyzz-282174 (complete key was sent to your privately)

Thank you for choosing Nitro and I hope this helps.

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