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Nitro 12 deactivation and reactivation

Mick Wurf

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Hi, I recently pruchased a new lap top and am trying to move my activation/serial number from my old lap top. We are using version 12. When I enter the serial number it gives me a message saying " -24: Activation Error "

How do I get arround this?


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  • Official Nitronaut

Hello Mick,

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update ( so you can reactivate successfully: 


Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.

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