Larry Messer Posted September 8, 2022 Report Share Posted September 8, 2022 I received a password expired notification message. My original email is no longer working. I created a new account with my current email. I searched and deactivated my old install. When I open Nitro Pro, the activation links fail to open and I cannot enter my S/N to reactivate the product. Nitro Pro 13.6.0.108. Tried running as Administrator but no bueno... Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 8, 2022 Official Nitronaut Report Share Posted September 8, 2022 Greetings @Larry Messer Thank you for reaching out to us through our Community Forums! Please update your installation to the latest build of Nitro PDF Pro 13. The latest build at this point is 13.67.0.45 and the installer can be located from the link below: https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. To update, simply run the installer package and it will automatically update your installation to 13.67.0.45 build. When done, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click Activate. Kind regards, Link to comment Share on other sites More sharing options...
Larry Messer Posted September 8, 2022 Author Report Share Posted September 8, 2022 Thanks, that worked. Link to comment Share on other sites More sharing options...
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