Jon Marsh Posted September 15, 2022 Report Share Posted September 15, 2022 (edited) I deactivated on the old machine and trying to reactivate on the new machine. It will not allow me to. Your site takes me to "find License", and it finds the license. Then when I try to go further it tells me to select device and deactivate. There is nothing to "Select" that I can find. I downloaded the trial version into the new machine and when I enter the old serial number, it does not work. Please help. Jon Marsh jramsix@hotmail.com Current License: 234600-xxyyzz-686520 Edited September 15, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 15, 2022 Official Nitronaut Report Share Posted September 15, 2022 Hello @Jon Marsh, Thank you for reaching out to us through our Community Forums! We want to make you aware of the change to your product that may affect its activation performance and to continue offering our customers the very best PDF tools, please install Nitro Pro 12.16.9.574 using the below offline English MSI installers: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the version 10 serial number 234600-xxyyzz-686520 Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Jon Marsh Posted September 16, 2022 Author Report Share Posted September 16, 2022 Thanks so much. It worked. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now