Jump to content

Cannot open PDF from Microsoft Outlook


Marcus McClellan
 Share

Recommended Posts

Marcus McClellan

I have a user who is using Nitro Pro 13, when they try to open a PDF attachment from an email it will not open. I have tried repairing the nitro installation, no luck. I have tried uninstalling and reinstalling, no luck. I have tried disabling and reenabling the add-in within Outlook, no luck. I also downloaded Adobe Reader DC and set that as the default PDF application, and that worked flawlessly, the PDF opened up instantly. Then I switched back to Nitro and nothing happens when I try to open that same PDF. Any ideas? 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.