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Anyway that we could get the key?


Colton Burton
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Colton Burton

Hello!

Recently, a computer of ours had it's drive die. We don't seem to have record of the key either nor is the email address active at this time that the purchased the key. I was wondering if there was anyway that we could get the key if I provide information that was used to purchase the key as well as the PC it was originally tied to?

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  • Allain Umailin changed the title to Anyway that we could get the key?
  • Official Nitronaut
Reymund G.

Greetings @Colton Burton

Thank you for reaching out to our Community Forums. 

Please provide the Full name and email address used to purchase the license so we can search our records. 
If you have a copy of the invoice receipt, please provide as well the order reference number. 

Kind regards,

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Colton Burton
Posted (edited)
8 hours ago, Reymund G. said:

Greetings @Colton Burton

Thank you for reaching out to our Community Forums. 

Please provide the Full name and email address used to purchase the license so we can search our records. 
If you have a copy of the invoice receipt, please provide as well the order reference number. 

Kind regards,

Jeremy Golson

******@eministration.com

Edited by Reymund G.
Hid part of the email address
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  • Official Nitronaut
Reymund G.

Hi @Colton Burton

The details of the license under Jeremy Golson's email address has been sent to you (here) through a direct message. 
Please check on it to see the details including the installer of Nitro PDF Pro 13. 

Kind regards,

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Colton Burton
31 minutes ago, Reymund G. said:

Hi @Colton Burton

The details of the license under Jeremy Golson's email address has been sent to you (here) through a direct message. 
Please check on it to see the details including the installer of Nitro PDF Pro 13. 

Kind regards,

Thank you! We're all set now

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