Colton Burton Posted September 29, 2022 Report Share Posted September 29, 2022 Hello! Recently, a computer of ours had it's drive die. We don't seem to have record of the key either nor is the email address active at this time that the purchased the key. I was wondering if there was anyway that we could get the key if I provide information that was used to purchase the key as well as the PC it was originally tied to? Link to comment Share on other sites More sharing options...
Colton Burton Posted September 30, 2022 Author Report Share Posted September 30, 2022 bump Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted October 3, 2022 Official Nitronaut Report Share Posted October 3, 2022 Greetings @Colton Burton Thank you for reaching out to our Community Forums. Please provide the Full name and email address used to purchase the license so we can search our records. If you have a copy of the invoice receipt, please provide as well the order reference number. Kind regards, Link to comment Share on other sites More sharing options...
Colton Burton Posted October 3, 2022 Author Report Share Posted October 3, 2022 (edited) 8 hours ago, Reymund G. said: Greetings @Colton Burton Thank you for reaching out to our Community Forums. Please provide the Full name and email address used to purchase the license so we can search our records. If you have a copy of the invoice receipt, please provide as well the order reference number. Kind regards, Jeremy Golson ******@eministration.com Edited October 3, 2022 by Reymund G. Hid part of the email address Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted October 3, 2022 Official Nitronaut Report Share Posted October 3, 2022 Hi @Colton Burton The details of the license under Jeremy Golson's email address has been sent to you (here) through a direct message. Please check on it to see the details including the installer of Nitro PDF Pro 13. Kind regards, Link to comment Share on other sites More sharing options...
Colton Burton Posted October 3, 2022 Author Report Share Posted October 3, 2022 31 minutes ago, Reymund G. said: Hi @Colton Burton The details of the license under Jeremy Golson's email address has been sent to you (here) through a direct message. Please check on it to see the details including the installer of Nitro PDF Pro 13. Kind regards, Thank you! We're all set now Link to comment Share on other sites More sharing options...
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