MJ GOMEZ Posted October 4, 2022 Report Share Posted October 4, 2022 Hello, I encounter a problem with the activation of my Nitro 12 licence. When I try to activate my account on the software (version 12.0.0.108), a window with error 24 appears that signals a problem with the activation. Contacting the assistance doesn't solve the problem, so I adress it to you now. We had a trial version for a time and bought a licence afterwards, that we have already used. We had to uninstall the software for a time and we encounter this problem after reinstalling it and not being able to activate the licence again. Can you please help us activate the product ? Thanks in advance. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 4, 2022 Official Nitronaut Report Share Posted October 4, 2022 Hello @MJ GOMEZ Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
MJ GOMEZ Posted October 6, 2022 Author Report Share Posted October 6, 2022 Hello, Thank you for your answer, I'll try this solution and let you know how it went. Have a nice day ! Link to comment Share on other sites More sharing options...
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