Kevin Hanson Posted October 7, 2022 Report Share Posted October 7, 2022 (edited) Hello, I upgraded to 13 (actually two copies). It was working. Then, it said my trial period was over? I went to your site and did the support ticket thing and it finally found the license and said, deactivate and etc. It did not work. I must get these working. Can you help me please? ** Edited October 7, 2022 by Leslie V Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 7, 2022 Official Nitronaut Report Share Posted October 7, 2022 Hello @Kevin Hanson Thank you for reaching out to us through our Community Forums! I sent you the correct version 13 serial numbers. Please use those instead. You may get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps. Link to comment Share on other sites More sharing options...
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