Tina Harvey Posted October 7, 2022 Report Share Posted October 7, 2022 I'm trying to deactivate Nitro Pro 12 on my old laptop and activate on my new one, when I click deactivate it gives me an error "24 activation error". When I try to activate on the new laptop it tells me to choose a device but I have no option...? It won't activate on my new one and won't deactivate on my old one! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 7, 2022 Official Nitronaut Report Share Posted October 7, 2022 Hello @Tina Harvey Thank you for your message - I can help you out. We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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