Jump to content

My Nitro pro 13 is freezing


Recommended Posts


Hello I have been using my Nitro pro 13 now for the last 10 months. Yesterday when I tried to open a PDF document it froze and didnt open. I reboot my computer and  tried several times with no luck. I decided  to uninstall  it and I  install it again from your site usin f the latest update.  Unforunatelly still does not open. please help me out.  I use windows 10 home edition. Thank you 

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Greetings @georgios@integrityms.net

Thank you for reaching out to us through our Community Forums!

From what I understand, you have already updated your installation to the latest build of Nitro PDF Pro 13 but the crash issue persists. 
Could you please confirm if the software is turning into a not responding state after launch? Or, it launches with Nitro PDF Pro icon on the taskbar but nothing shows up in the desktop screen? 

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.