Nitro stop working without further notice

[Karim Mogames]

I'm  trying to start the application , It shows initial badge the it closes. I'm afraid of reinstalling cause Idont know my intallation/license number. Please help

[Leslie V]

Hello @Karim Mogames

Thanks for reaching out to us!

You have 3 version 12 keys and I sent them all via direct message. Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

http://install.nitropdf.com/support/downloads/cleanup.zip

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307

When your system is back up, close all of your open applications, delete any previously downloaded installers from your downloads folder.

Please install the latest version 12 update (Nitro Pro 12.16.3.574) from the page I have provided below:
https://www.gonitro.com/nps/product-details/downloads

Then activate using any of your Nitro Pro 12 serial numbers. Kindly let me know if you have any questions.