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Unable to obtained license


Mahario Febriansyah

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Mahario Febriansyah

Hi, I just bought your produt but when I'm trying to register the serial number that sent into my email, then the pop-up shown "Unable to obtained license. Please trying in few minutes". Then my Nitro still doesn't activated. I already re-install the application but it still doesn't work. I'm using Macbook with OS Monterey. Please help me

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Mahario Febriansyah

I think I got wrong license number from your product. Because when I try to validate the serial number, is said "please enter valid serial number".

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  • Official Nitronaut

Hello @Mahario Febriansyah

Thanks for posting on our Community Forums!

I can see that one of my colleagues assisted you with this through the support ticket you submitted.

Should you have any other questions, kindly send a response through that support ticket.

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