Roxana Antoniu Posted October 24, 2022 Report Share Posted October 24, 2022 Hello, I had to reset my PC and now I cannot find my serial numbers, I think it was sent to a previous email address. Can you please advise if there is a way to find it? Many thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 24, 2022 Official Nitronaut Report Share Posted October 24, 2022 Hello Roxana, Thank you for contacting us. Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account. 1. First and last name of purchaser 2. Email address used purchase Nitro 3. Order reference number I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
Roxana Antoniu Posted October 24, 2022 Author Report Share Posted October 24, 2022 (edited) Hi Lesley, I cannot remember what email address I would've used for the serial number I am looking for, but if it's not this one, can you try ********* as this one was my email with my maiden name, I don't have access to this email address anymore. The name would've been Roxana Buhlea (company The Preston Associates), but I don't have the order reference number. I hope this information will help us finding the serial number. Many thanks! Roxana Edited October 24, 2022 by Leslie V Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 24, 2022 Official Nitronaut Report Share Posted October 24, 2022 Hello Roxana, I sent your version 10 serial number via direct message. Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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