Diego Purizaga Posted November 3, 2022 Report Share Posted November 3, 2022 Que tal, estoy intentando activar mi producto con la licencia originalmente adquirida para nitro v11 pero me salta un error -24,he verificado en la pagina https://licenses.gonitro.com/prd/portal y me sale que tengo disponible la activación, tambien intente instalando la versión 12 que es la que sale en la pagina y no funciona. Link to comment Share on other sites More sharing options...
Diego Purizaga Posted November 3, 2022 Author Report Share Posted November 3, 2022 Hi, I'm trying to activate my product with the original license acquired for nitro v11 but I get an error -24, I have verified on the page https://licenses.gonitro.com/prd/portal and I get that I have activation available, also try installing the version 12 which is the one that appears on the page and does not work. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 4, 2022 Official Nitronaut Report Share Posted November 4, 2022 Hello @Diego Purizaga Thank you for posting on our Community Forums! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Diego Purizaga Posted November 4, 2022 Author Report Share Posted November 4, 2022 (edited) 234600-uvwxyz-031256 Edited November 4, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Diego Purizaga Posted November 10, 2022 Author Report Share Posted November 10, 2022 some news? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 11, 2022 Official Nitronaut Report Share Posted November 11, 2022 Hello Diego, Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Diego Purizaga Posted November 11, 2022 Author Report Share Posted November 11, 2022 hello, as you indicate, I have tried to install version 12 of nitro but it gives me the same error Link to comment Share on other sites More sharing options...
Diego Purizaga Posted November 15, 2022 Author Report Share Posted November 15, 2022 something new? I have installed the version that they tell me but it still doesn't work. Link to comment Share on other sites More sharing options...
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