Jonathan Ryall Posted November 10, 2022 Report Share Posted November 10, 2022 Hello, I'm trying to change my email address to a new email, but it says the new email is already existing. So I'm trying to reset the password of the new email, but I'm not receiving the password reset link. Are you able to trigger it from the backend please? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 10, 2022 Official Nitronaut Report Share Posted November 10, 2022 Hello Jonathan, Thank you for posting on our Community Forums! Can you please send us your old and new email addresses so we can check? Please send it to me via direct message. Kindly include a screenshot of the error message as well. Link to comment Share on other sites More sharing options...
Jonathan Ryall Posted November 16, 2022 Author Report Share Posted November 16, 2022 On 11/10/2022 at 11:25 PM, Leslie V said: Hello Jonathan, Thank you for posting on our Community Forums! Can you please send us your old and new email addresses so we can check? Please send it to me via direct message. Kindly include a screenshot of the error message as well. Thanks @Leslie V. I've sent a direct message. Link to comment Share on other sites More sharing options...
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