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Release license on old computer that has been bricked

Michelle Schilz

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Michelle Schilz

Hey there,

Tried to install and activate nitro on replacement laptop, but I guess that's one too many? (I thought I bought the business version with 3 licenses)

The old laptop died and I cannot deactivate on that machine.

Here's my serial number: **

It would be extremely helpful to have it on my new machine. 


Michelle Schilz

Edited by Leslie V
Deleted Confidential Information (Serial Number)
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  • Official Nitronaut

Hello Michelle,

Thank you for contacting us - I'm happy to assist you.

I released your serial number so you can reactivate. Can you please try again and let me know how that goes?


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