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Unable to obtain license

Polina Lim

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Hi Team,

I have just purchased Nitro Pro Essentials 13.x. I have downloaded Nitro Pro Essentials for Mac (ensuring the Icon says 'Essentials').

I have been trying to activate it however the serial number doesn't appear to work.

Serial number:

Error message: Unable to obtain license. Please try again in a few minutes.

I have tried this for half an hour and it still isn't working. Can you please ensure my serial number is active?

Edited by Leslie V
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