Vera Takakura Posted November 16, 2022 Report Share Posted November 16, 2022 Hello I have been trying to submit a ticket to look up my license. How do I submit a ticket? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 16, 2022 Official Nitronaut Report Share Posted November 16, 2022 Hello @Vera Takakura Thank you for reaching out to us through our Community Forums! I sent you a direct message with your serial number. Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. https://www.gonitro.com/nps/product-details/downloads Cheers! Link to comment Share on other sites More sharing options...
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