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Not recognising my license/serial number.

Michael Woods

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Michael Woods

Attempting to take advantage of 20% discount; but continually receive the following message in response: "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue."Please advise.

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  • Official Nitronaut

Hello Michael,

Thank you for posting on our Community Forums!

Can you please send me the serial number you are trying to upgrade so I can check?

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