Melisa Martelo Posted December 12, 2022 Report Share Posted December 12, 2022 Buenas tardes, Tengo varias licencias y necesito de su ayuda para liberarlas, me sale mensaje "Ha alcanzado el numero de instalaciones permitidas para esta licencia" Good afternoon, I have several licenses and I need your help to release them, I get the message "You have reached the number of installations allowed for this license" Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 13, 2022 Official Nitronaut Report Share Posted December 13, 2022 Greetings @Melisa Martelo Thank you for reaching out to us through our Community Forums! Please provide the serial numbers so we could check its status and records on our end. Kind regards, Link to comment Share on other sites More sharing options...
Melisa Martelo Posted December 13, 2022 Author Report Share Posted December 13, 2022 (edited) Las series son las siguientes: 504***** 504***** 504***** 504***** Edited December 14, 2022 by Reymund G. Hid part of serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted December 14, 2022 Official Nitronaut Report Share Posted December 14, 2022 Hi @Melisa Martelo An adjustment has been made on the provided serial numbers. You should now be able to activate using one these licenses. Kind regards, Link to comment Share on other sites More sharing options...
Melisa Martelo Posted December 14, 2022 Author Report Share Posted December 14, 2022 Buenos días, Las series que se habían enviando quedaron funcionando bien, tengo otra series con el mismo problema para que nos colabore liberándolas. Quedo atento. good morning, The series that had been sent were working fine, I have another series with the same problem so that you can help us by releasing them. Stay tuned Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted January 9 Official Nitronaut Report Share Posted January 9 Hi @Melisa Martelo If the serial numbers that has the same issue is a single-user license, you can use our license portal to perform a deactivation. The license portal can be accessed here https://licenses.gonitro.com/prd/portal Kind regards, Link to comment Share on other sites More sharing options...
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