LIBERAR LICENCIAS

[Melisa Martelo]

Buenas tardes, 

Tengo varias licencias y necesito de su ayuda para liberarlas, me sale mensaje "Ha alcanzado el numero de instalaciones permitidas para esta licencia"

 

 

Good afternoon,

I have several licenses and I need your help to release them, I get the message "You have reached the number of installations allowed for this license"

[Reymund Oyong]

Greetings @Melisa Martelo

Thank you for reaching out to us through our Community Forums!

Please provide the serial numbers so we could check its status and records on our end. 

Kind regards,

[Melisa Martelo]

Las series son las siguientes:

504*****
504*****
504*****
504*****

Edited December 14, 2022 by Reymund G.
Hid part of serial number

[Reymund Oyong]

Hi @Melisa Martelo

An adjustment has been made on the provided serial numbers. You should now be able to activate using one these licenses.

Kind regards,

[Melisa Martelo]

Buenos días, 

Las series que se habían enviando quedaron funcionando bien, tengo otra series con el mismo problema para que nos colabore liberándolas.

Quedo atento.

 

 

good morning,

The series that had been sent were working fine, I have another series with the same problem so that you can help us by releasing them.

Stay tuned

 

 

[Reymund Oyong]

Hi @Melisa Martelo

If the serial numbers that has the same issue is a single-user license, you can use our license portal to perform a deactivation.
The license portal can be accessed here https://licenses.gonitro.com/prd/portal

Kind regards,