María Pilar Calavia Posted December 16, 2022 Report Share Posted December 16, 2022 (edited) desde ayer no puedo abrir ningun archivo ni guardar ni nada.. Ejecuto el programa y durante unos segundo piensa como si se fuera a abrir pero no lo hace, o cuando intento abrir directamente un archivo no hace nada de nada. estoy desesperada Since yesterday I can't open any file or save or anything. I run the program and for a few seconds it thinks as if it were going to open but it doesn't, or when I try to open a file directly it doesn't do anything at all. I'm desperate Edited December 16, 2022 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 16, 2022 Official Nitronaut Report Share Posted December 16, 2022 Hello @María Pilar Calavia, Thank you for reaching out to us through our Community Forums! Please note that we no longer support Nitro Pro 10 and its activation servers and we recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we stopped making feature enhancements to version 12 once we released Nitro PDF Pro 13. You can find these Nitro Pro 12.16.9.574 Spanish installers on this page and activate it with your current Nitro Pro 10 serial number 234601-xxxxx-687389: x32 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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