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Unable to install Nitro PDF Pro for Mac


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I purchased PDF Pen Pro upgrade for my wife.  It was a special offer of $35.  After spending an hour, she cannot get it installed.  It will not accept her registration code.  I have searched for support and cannot find anyone or anything to assist her.  Is there someone out their that can help?

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I purchased an email offer to to upgrade to Nitro PDF Pro for $35.  I bought this for my wife who still has PDF Pen for Mac.  After an hour attempting to activate the registration number she gave up. How can I get assistance to activate this purchase?  Is there a way to get support at Nitro?  I would appreciate assistance.

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