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Cannot update NP 13

Tony McCormick

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Tony McCormick

I have Nitro Pro V13 and have tried to activate it. But the upgrade page does do accept my licence number. I tried to include the screen shot from my help button showing the licence no. with a lot of X's instead of numbers and receipt for purchase showing the full licence no. with this request, but it will not allow me to. Please advise how to fix both issues. licence no.


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  • Official Nitronaut

Hello Tony,

Thank you for posting on our Community Forums!

There is no upgrade available since v13 is the latest version.

If you wish to get the latest Nitro PDF Pro 13 update, you can get the installer from this page: https://www.gonitro.com/product-details/downloads

Please let me know if you have other questions.

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