Tony Pasquale Posted January 2 Report Share Posted January 2 My installed version is 13.58.0.118. Have followed update link to get 13.70.2.40. Downloads OK but fails to complete update - just says "Nitro Pro setup wizard has failed" - no indication why. My install directory is D:\Programmes\Nitro\Pro\13 rather than the default. I have tried to update using each location in the address but all fail. Do I need to uninstall current version and start over? Thanks, Tony Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 3 Official Nitronaut Report Share Posted January 3 (edited) Hello @Tony Pasquale Thanks for reaching out to us! You can use one of the offline installers below: x32 http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi Hope that helps! Edited January 18 by Leslie V Link to comment Share on other sites More sharing options...
Tony Pasquale Posted January 3 Author Report Share Posted January 3 Worked perfectly. Thanks for the help. Link to comment Share on other sites More sharing options...
Andrew Mooney Posted January 18 Report Share Posted January 18 Hi there. I am having the same problem with "setup wizard has failed" . The links above no longer seem to work. Can you please send a new link for the offline installer for V13? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 18 Official Nitronaut Report Share Posted January 18 14 hours ago, Andrew Mooney said: Hi there. I am having the same problem with "setup wizard has failed" . The links above no longer seem to work. Can you please send a new link for the offline installer for V13? Please try the following: For 32-bit: http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msiFor 64-bit: http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi If that clicking on them does not work, please try copying the links and open it in a new tab. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Andrew Mooney Posted January 20 Report Share Posted January 20 On 1/19/2023 at 2:54 AM, Leslie V said: Please try the following: For 32-bit: http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msiFor 64-bit: http://install.nitropdf.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi If that clicking on them does not work, please try copying the links and open it in a new tab. Please let me know how that goes. Great thanks, that worked. I needed to paste into a new tab Link to comment Share on other sites More sharing options...
Daniel Mahnke Posted March 19 Report Share Posted March 19 OK, everyone talking about updates and I cannot find anywhere within the program itself to "update". Typically find it in other programs under Help, but no joy. What am I missing? Not looking for a major upgrade, just a simple update from 13.70.2.40 to 13.70.4.50. Any suggestions or advice? Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted Wednesday at 03:32 PM Official Nitronaut Report Share Posted Wednesday at 03:32 PM Hello @Daniel Mahnke Version 13 is the current version, so there is no major upgrade available yet. https://www.gonitro.com/product-details/downloads Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
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