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My serial number is not valid

Fendy Purnomo

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Fendy Purnomo

I buy license from reseller, and then i activate nitro pro with serial number from reseller and success. But when i check my serial number in this page https://licenses.gonitro.com/prd/portal my serial number is not valid? My serial number start with 180784

Any can help me, why this my serial number is not valid?

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  • Official Nitronaut
Allain Umailin

Hello @Fendy Purnomo,

Thank you for reaching out to us through our Community Forums!

Did you purchase your program from Indigo Software, an Amazon/eBay seller, or from The Soft Coffee?

If yes,  did they just send you an email to ask first for the software's installation ID before providing the serial number?

Thank you and I am looking forward to hearing back from you soon.

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