Andreas Frick Posted January 12, 2023 Report Share Posted January 12, 2023 Hi Supportteam We have a Version 12.16.9.574 and we want upgrade to the Version 13. I have insert my Serialnumber & Credentials on your Website Upgrade auf Nitro PDF Pro 13 für Unternehmensbenutzer | Nitro (gonitro.com) Your Website can the Serialnumber not validate. Whats the Problem? My Serialnumber is active and i works daily with my Nitro Pro :-) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 12, 2023 Official Nitronaut Report Share Posted January 12, 2023 Hello, Thanks for reaching out to us! I made the necessary changes, please try upgrading again here: https://www.gonitro.com/pro/upgrade Link to comment Share on other sites More sharing options...
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