Jake McCoy Posted January 14, 2023 Report Share Posted January 14, 2023 I keep get an error when I try to activate using my serial number on Nitro 12. I am not sure if you got my last message, but I need this activated asap. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 16, 2023 Official Nitronaut Report Share Posted January 16, 2023 Hello @Jake McCoy Please send me your serial number and a screenshot of the error message you are getting. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 18, 2023 Official Nitronaut Report Share Posted January 18, 2023 Hello @Jake McCoy Thank you for sending me a direct message. Please note that we no longer support Nitro Pro 7 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 7 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Daniele Mariotti Posted January 19, 2023 Report Share Posted January 19, 2023 Buongiorno Sto tentando di riattivare la mia licenza Nitro Pro vers. 12 dal portale licenze, dopo aver cambiato il mio computer, ma quando immetto il numero di licenza nel portale , mi da il seguente messaggio: "Please select devices to deactivate" cosa devo fare? Attendo vostre notizie Grazie Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 19, 2023 Official Nitronaut Report Share Posted January 19, 2023 Hello @Daniele Mariotti Grazie per il tuo messaggio - sono felice di aiutarti. Sto usando Google Translate per comunicare con te, quindi mi scuso se la traduzione non è esatta. Abbiamo aggiornato i nostri server di attivazione. Installa l'ultimo aggiornamento di Nitro Pro 12 (12.16.9.574) in modo da poter riattivare correttamente: https://www.gonitro.com/it/nps/product-details/downloads Quindi attivalo con il numero di serie di Nitro Pro 12. Spero che possa aiutare. Fammi sapere se hai bisogno di qualcos'altro. Link to comment Share on other sites More sharing options...
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