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Move liscence

Udo Panzer

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Hello, I changed my lapto and would like to move my Nitro Pro liscence. I cannot find my serial number, please be so kind and send me my serial number.

Regards Udo

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  • Official Nitronaut

Hello @Udo Panzer

Thank you for contacting us.

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

If you did not purchase Nitro from our website and have the CD your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchased Nitro from a re-seller we will not have the information on our systems)

I look forward to hearing back from you.

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it is long time ago (app. 5 years) that I purchssed it.

Name: Udo Panzer

mail address might be:

u.xxyyzz@web.de  (it is still valid)

I do not know where to find my order reference number.

regards Udo

Edited by Allain Umailin
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  • 2 weeks later...
  • Official Nitronaut

Hello @Udo Panzer

I couldn't find any records under that email address either.

The invoice (that contains the reference number) would have been sent to your email address by our online merchant, Cleverbridge. You can search your email using the key words Cleverbridge or Nitro.

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